Career
Experience
- Serve as subject matter expert for the Salesforce-based client communications platform, leading knowledge transfer sessions across the engineering team on customer engagement, notification, and agent-assignment APIs
- Led Salesforce Seasonal Release validation across the squad, coordinating testing and sign-off for production readiness
- Delivered an executive-level demo of the client communications platform to senior leadership with about a week of notice, earning recognition from stakeholders for its clarity and depth
- Architected a REST API to replace legacy Salesforce Apex link-generation logic; designed, built, and validated it end-to-end in non-prod environments
- Coached teammates across squads on Salesforce and platform architecture; recognized multiple times with "Fidelity On the Spot" and "Coaches Others to Their Full Potential" awards
- Angular
- TypeScript
- Java
- Salesforce
- REST APIs
- GCP
- GitHub Actions
- Supported the appointment scheduling tool hosted on Salesforce cloud communities, including client messaging and customer engagement workflows
- Helped migrate scheduling functionality from Salesforce Communities onto the Angular GraphQL PI monorepo
- Implemented REST API best practices across presentation and smart components
- Used Salesforce Connected Apps to retrieve and surface data within Angular
- Angular
- TypeScript
- Salesforce
- GraphQL
- REST APIs
- Developed Salesforce Lightning Web Components for a client messaging tool
- Pulled user, client, and metadata from Salesforce via SOQL to power personalized email delivery
- Used Salesforce Marketing Cloud Journeys to send targeted, personalized communications to customers
- Salesforce LWC
- Apex
- SOQL
- Marketing Cloud
- Developed features for an internal learning platform using EmberJS and Elixir
- Worked in an agile environment using Scrum alongside other interns
- Worked with JIRA, Bitbucket, Jenkins, and Docker across team projects
- EmberJS
- Elixir
- JIRA
- Docker
- Jenkins
Education
M.B.A., Information Technology Management
Western Governors University
March 2025 – April 2026
B.S. Computer Engineering, Cum Laude
The University of Texas at Arlington
2018 – 2021
Minor in Spanish Linguistics
Tech Stack
Frontend
- Angular
- TypeScript
- RxJS
- SCSS
- HTML
- EmberJS
Backend
- Node.js
- Java
- CI/CD
- REST APIs
- Salesforce Apex/SOQL
- GraphQL
Cloud / Infra
- Firebase
- GCP
- GitHub Actions
- Jenkins
- Cloudflare
Tools
- Git
- Figma
- Salesforce
- Datadog
- Splunk
- Version Control
- Argo CD
- Postman
Spoken Languages
EnglishProfessional
SpanishFluent
PortugueseIntermediate
Peer Feedback
"Jorge continues to be my go-to resource for anything Salesforce and client communications. He absolutely exceeded expectations delivering a clear, high-level demo that gave attendees a strong understanding of the application."
"Jorge is growing into a developer that others come to for answers and guidance. He has done great work architecting a URL generation API to replace legacy Salesforce Apex logic, and has been branching out into areas that are new to him."
"Jorge consistently goes above and beyond in delivering high quality client message development work in Salesforce, demonstrating exceptional clarity, ownership, and impact."
"I want to give a shoutout to Jorge for consistently going above and beyond to help me and others out whenever he can. Whether it's jumping in to solve a problem or connecting me with the right person, your support has been critical for our product area."
Want the full picture?
View my full résumé.