Career
Experience
- Subject matter expert for the Salesforce-based client communications platform; led knowledge transfer sessions across the engineering team covering customer engagement, notification, and agent-assignment APIs
- Led Salesforce Seasonal Release validation across the squad, coordinating testing and sign-off for production readiness
- Delivered an executive-level demo of the client communications platform to senior leadership with ~1 week of notice — recognized for clarity and depth by stakeholders
- Architected a REST API to replace legacy Salesforce Apex link-generation logic; designed, built, and validated end-to-end in non-prod environments
- Coached teammates across squads on Salesforce and platform architecture; recognized multiple times with "Fidelity On the Spot" and "Coaches Others to Their Full Potential" awards
- Angular
- TypeScript
- Java
- Spring Boot
- Salesforce
- REST APIs
- GCP
- GitHub Actions
- Supported the appointment scheduling tool hosted on Salesforce cloud communities, including client messaging and customer engagement workflows
- Assisted in migrating scheduling functionality from Salesforce Communities onto the Angular GraphQL PI monorepo
- Implemented REST API best practices across presentation and smart components
- Leveraged Salesforce Connected Apps to retrieve and surface data within Angular
- Angular
- TypeScript
- Salesforce
- GraphQL
- REST APIs
- Developed Salesforce Lightning Web Components for a client messaging tool
- Dynamically pulled user, client, and metadata from Salesforce via SOQL to power dynamic email delivery
- Leveraged Salesforce Marketing Cloud Journeys to send targeted, personalized communications to customers
- Salesforce LWC
- Apex
- SOQL
- Marketing Cloud
- Developed features for an internal learning platform using EmberJS and Elixir
- Worked in an agile environment leveraging Scrum alongside other interns
- Managed enterprise tools: JIRA, Bitbucket, Jenkins, and Docker
- EmberJS
- Elixir
- JIRA
- Docker
- Jenkins
Education
M.B.A. — Information Technology Management
Western Governors University
March 2025 – Present
Expected graduation May 2026
B.S. Computer Engineering, Cum Laude
The University of Texas at Arlington
2018 – 2021
Minor in Spanish Linguistics
Tech Stack
Frontend
- Angular
- TypeScript
- RxJS
- SCSS
- HTML
Backend
- Node.js
- Java
- Spring Boot
- REST APIs
- Salesforce Apex
Cloud / Infra
- Firebase
- GCP
- GitHub Actions
Tools
- Git
- Figma
- Salesforce
- Datadog
- Splunk
Peer Feedback
"Jorge continues to be my go-to resource for anything Salesforce and client communications. He absolutely exceeded expectations delivering a clear, high-level demo that gave attendees a strong understanding of the application."
"Jorge is growing into a developer that others come to for answers and guidance. He has done great work architecting a URL generation API to replace legacy Salesforce Apex logic, and has been branching out into areas that are new to him."
"Jorge consistently goes above and beyond in delivering high quality client message development work in Salesforce, demonstrating exceptional clarity, ownership, and impact."
"I want to give a shoutout to Jorge for consistently going above and beyond to help me and others out whenever he can. Whether it's jumping in to solve a problem or connecting me with the right person, your support has been critical for our product area."
Want the full picture?
Full résumé available as a PDF.